Complex Rehab Technology

You do not need any other software to manage Complex Rehab Technology (CRT). Your entire staff will work together with one solution for end-to-end documentation and workflow management using Conduit Office. Document prep time is reduced to minutes and Conduit Office reduces order transit time by up to three weeks.


  • Complete Seating and Mobility Assessment is fast and easy on any device
  • Take detailed notes and describe build and fabrication details
  • Capture photos, measurements, and existing equipment details as you work
  • Receive manufacturer quotes directly into your Conduit Office account
  • Update work state and automatically push the order forward
  • Leave the PT/OT evaluation with all paperwork completed

PT / OT Assessment

  • Send spec sheets to clinicians with all of the RTS assessment details
  • Clinician can electronically sign the LMN or any document
  • The RTS can leave the assessment with all documents completed and signed
  • Able to connect to the clinician’s LMN Builder account
  • Securely message the clinician directly from your workflow using Conduit Office

CRT Work States

  • Create unlimited workflows with step by step instructions
  • Assign tasks to each work state so nothing is left undone
  • Set time goals for each work state and task
  • Prioritize work with color coded countdown timers for each work state and task
  • Review all work flows, tasks, appointments, documents and messages from you home screen
  • Conveniently advance work states from any screen or while in-processing documents

Productivity / Audit

  • Review/report orders by work state with revenue and timeliness data
  • Review/report employee productivity and timeliness data
  • Review and audit workflows by:
    • Order / revenue type
    • Referral Source
    • Outside Sales Rep
    • Document Type
    • Work Status
    • Time frames
    • Much, much more…

Coding and Documentation

  • Review the entire assessment, quotes, notes and clinical data on one screen
  • Calculate profit analysis before your begin collecting documents
  • All documents are created and filled in for you automatically
  • Send and receive all documents with a click of the mouse – paperless!
  • Directly message the RTS or clinician from the workflow
  • Update work state and automatically push the order forward

Assembly / Repair

  • Assembly notes, quotes, measurements and photos are easily accessible
  • Message the clinician or RTS directly from the workflow
  • Repair techs can complete all paperwork neatly and consistently
  • Update work state to notify others that the equipment is done
  • Take photos of damaged equipment and include them in documentation

Paperless Delivery

  • Collect Electronic signatures on any document
  • Signed documents are immediately available to bill
  • Send or print packets or signed paperwork directly to your customer
  • Update work state and push order to billing right from the delivery